Maison specialises and takes pride in complete turnkey projects. This gives us an opportunity to show our expertise
in a field we are very comfortable and confident about. The design & project management process divides each project into key milestones; Briefing, Concept Sketches,
Concept Development, Detailed Design, Furniture Procurement, Construction & Fitout and Final Dressing. From our very first project we have always ensured that
the delivery of the project is the primary objective;
we are able to produce the design, oversee the installation team, manage the contracts & budgets, operate an open book
policy, bring our market expertise to the project, as well as provide an exceptionally talented team to work alongside
clients on their projects bearing in mind their view, budget, preferences and lifestyle. From the conceptualisation stage to final hand over of the site.
This would include space layout, working drawings,
civil, plumbing, electrical and carpentry work. Recommendation and consolidation of furniture and lighting, soft furnishing
and accessories is also undertaken. Our team comprises of interior designers as well as associate architects to design innovative interiors for corporate
clients, homes as well as the hospitality and contract sector.
We are amongst the very few retailers in India who take pride in providing a prompt after sales service. With over a decade of a mutually beneficial partnership with our associate brands, our after sales service stands unrivalled. Whether it is sourcing the smallest of parts, rectifying accidental damage, re-upholstering or reviving - our team of craftsmen, carpenters, lighting and electrical experts are hands on in providing that special after sales care and expertise when required. This is our forte in capturing repeat clientele over the past so many years.
From ordering, shipping and assembling, to delivery and installation, you can be rest assured of a hassle-free service, as you are in the care of expert hands.
We have noticed a rising trend amongst our customers today. They like to travel abroad to explore the availability of products in the market. They often choose an array of products from different companies. Due to our partnership with our associate brands we are able to compile products from different companies for an individual client and offer them the best pricing available. We hold the customer’s hand from purchase to delivery. We can also assist individual customers, architects and interior designers source directly from the Milan Fair, Maison et objet in Paris, as well as the Frankfurt Fair.
Consolidation & Freight : Maison offers complete consolidation services and can coordinate local trucking and ocean transportation services. We can help you to arrange delivery of any order from any factory to any city in India. From small orders to full container quantities, we help our customers reduce the total freight costs through our special volume freight contracts with truckers and shipping lines.
Maison operates a special furniture warehouse in Genoa, Italy where we receive and consolidate smaller orders from hundreds of Italian and European factories. The procedure is very easy. We help you in sourcing your requirements of furniture, lighting and accessories from various trade fairs and factories and we coordinate everything with the factories through production and shipment. We arrange delivery from each factory to our warehouse where we receive, inspect, and store your orders. When your orders are complete, we can work with
a freight forwarder to arrange delivery to the final destination. We maintain regular communications with each factory about your orders and send you regular order status reports via email or fax.
Documentation & Customs Requirements : We understand the special requirements for shipping goods to India. Maison will ensure all documents including commercial invoices, packing lists, certificates of origin, bills of lading, and other special certificates are prepared properly to prevent any problems at the time of delivery to final destination.
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